Gewiss Services & Solutions

Gewiss offers complete support for professionals during the design stages, to guarantee that the installations, systems or solutions accurately reflect client requirements.

Design support for:

• Verification and evaluation of the devices best adapted to the client's requirements
• Analysis of compatibility with third-party accounting platforms

A series of services grouped into three packages, which guarantee the long-lasting efficiency and robustness of the system purchased by the client.

Warranty extensions: option to extend the warranty period even after purchase to ensure the complete reliability of the solutions.

Basic package: long-term contract with routine maintenance included, offering the certainty that the system is always operating efficiently.

Plus package: long-term contract with routine maintenance, spare parts and priority intervention included, offering the certainty that the system is always operating efficiently, as well as priority for intervention time slots, if required.

Gewiss offer is enriched by services that can be integrated individually or in a package, as an all-in-one solution. 

Managed Standard: option to purchase single services that respond to specific customer requirements, such as the adherence to particular industry regulations of regulatory standards.

As a Service: Gewiss manages all stages of installation without the need for initial investment by the client and with the possibility of achieving a positive cash-flow as soon as testing is completed.

Services offered by Gewiss to its clients on request.

Commissioning: remote or on-site configuration work necessary for device start-up.

Product repair: collection and repair of malfunctioning products.

Extraordinary maintenance: system analysis with report issued indicating any improvements or action to be taken to avoid malfunctions.

On-site interventions: interventions aimed at resolving problems encountered with the system.

Product installations: installation of products in the system.

Platform connectivity: the possibility of connecting your charging station to a proprietary portal to register and record charging.

Telephone helpline: 24/7 telephone helpline operated by qualified Gewiss personnel.

Gewiss offers complete support for professionals during the design stages, to guarantee that the installations, systems or solutions accurately reflect client requirements.

Design support  for:

• Definition of the best solutions based on customer requirements
• Analysis of compatibility with third-party devices

A series of services grouped into three packages, which guarantee the long-lasting efficiency and robustness of the system purchased by the client.

Warranty extensions: option to extend the warranty period even after purchase to ensure the complete reliability of the solutions.

Basic package: long-term contract with routine maintenance included, offering the certainty that the system is always operating efficiently.

Plus package: long-term contract with routine maintenance, spare parts and priority intervention included, offering the certainty that the system is always operating efficiently, as well as priority for intervention time slots, if required.

Services offered by Gewiss to its clients on request.

Extraordinary maintenance: system analysis with report issued indicating any improvements or actions to be taken to avoid malfunctions.

On-site interventions: interventions aimed at resolving problems encountered with the system.